The NeXt CHRO Agenda

Prepare your NeXt CHRO Agenda to help your organization evolve for future success


2020 was a year of unprecedented uncertainty for organizations globally, propelling HR to the forefront of enterprise leadership. CHROs and their teams have emerged as the natural decoders of fast-moving and often complex scenarios, providing fluid and sensitive responses.

The accelerated pace of change will not necessarily ease as we look forward. CHROs must ensure their organization has the cultural, technological and operational agility to remain nimble and resilient as we explore new ways of working. Now is the time to double down on investments in culture, leadership, engagement, talent management, technology and the employee eXperience to meet the new challenges that lie ahead and achieve long term organizational effectiveness.

Want to know more?

Perspectives to help shape your HR agenda as you look ahead


The Kincentric NeXt HR Operating Model

To be successful, organizations must adopt an agile and flexible HR Operating Model that puts employee and manager experience at the center of its design.

How to take action?

  • Understand the HR capabilities needed for the future
  • Make the hard decisions and invest in talent
  • Optimize the HR operating model with clearly defined roles
  • Break down silos to drive integration and enable agility
  • Establish shared leadership, governance and accountability across HR and the business to drive employee eXperience
  • Leverage technology to enable talent management and organizational decision making
  • Develop people solutions that drive business performance and a differentiated employee eXperience

Want the latest insights delivered straight to your mailbox?

Subscribe to our mailing list

Related Insights

Contact us

Want to talk about HR & Talent advisory, our NeXt HR approach, or talent management strategies? Contact us at