Want to Become a More Inclusive Leader? It Takes Both Inner and Outer Work

Our research shows senior leaders can make or break an inclusive culture, but to become a more inclusive leader requires experience, exposure and commitment. In our work with clients, we find leaders must do both inner work and outer work in order to become a more inclusive leader. The inner work starts with an honest self-analysis to identify strengths, limitations and blind spots when it comes to leading inclusively, including an exploration of the origins of attitudes, biases and behaviors. The outer work involves creating new habits and role modeling the behaviors that foster inclusion. These efforts create key learning moments, leading to new mindsets and connecting behaviors with positive business outcomes.